Why Culture Trumps Engagement Every Time Work on the importance of worker “morale” began in the 1920’s. Morale morphed into job satisfaction in the 1930’s. Conclusions about the impact of job satisfaction on key business results varied greatly over the ensuing decades, depending on how...
Read More >What makes Google the #2 Most Admired Company in Fortune’s 2015 rankings? Does their unique organization culture play a role? Gaining answers to these and other questions was the force behind a Culture Benchmarking Trip to Silicon Valley in which I participated. The purpose of...
Read More >Yes, generations differ. However, I don’t think that all the hype about Millennials and the differences between generations is all that helpful or meaningful. The Hype: The cited differences between generations are often quite small and the wide range of individual differences within a generation...
Read More >Don’t get me wrong, effective and targeted communication from key leaders is important for any organization to be effective and engage its workforce. Communications are important . . . but not sufficient. What is more critical are the behaviors regularly exhibited by leaders and the...
Read More >Easy. Behavior comes first. And its not a chicken-or-the-egg kind of thing. The culture of an organization is first created by the behavior of its leaders that are then reflected across the organization. Employees remember about 1% of what a leader says but 100% of what...
Read More >